Unfair Practices by Air Asia
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OM
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Sep 16, 2011
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By Yang Berhormat Wee Chee Keong, Ahli Parlimen Bukit Bintang
The extra charges for international flight for "The No Frills Airline"
Please look at the list of ancillary charges amounting to RM50 that a passenger had to pay for domestic and international travel by AirAsia not to mention the other charges in the two tables above. Traveller had to pay for “CONVENIENCE FEE”,“MANUAL CHECK IN CHARGE” and “FUEL SURCHARGE”. The Convenience Fee must be for the used of toilets in the airport and the airport facilities provided by MAHB! AirAsia charged its passenger but refuses to pay for facilities provided by MAHB.
AirAsia charges its passengers for almost everything even for use of wheel chair by the elderly and disabled unlike MAS and other airlines.
I thought that Tan Sri Tony Fernandes has said that AirAsia does not impose fuel surcharge. But it does. I wonder whether AirAsia has sought the approval of the Ministry of Transport for all these ancillary charges imposed. Most probably not.
I will definitely bring the above unreasonable charges to the attention of Parliament so that the Minister of Transport can take the appropriate actions to stop the unfair practices of AirAsia from imposing unreasonable charges for basic facilities in modern airport.
I will also demand for answers why a private limited company like AirAsia X Sdn Bhd, which was partially owned by foreigners, was granted with the traffic rights to 32 international destinations but it only flies to 13 destinations.
No wonder Tan Sri Tony Fernandes doesn’t want aerobridges in KLIA-2 so that AirAsia can carry on charging the “Convenience Fee”, for the used of wheel chairs and etc.
Source: Muda Tengah
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